After-Sale Service / 售后服务

AFTER-SALE SERVICE / 售后服务

At Qingdao Xinhui Yunda Textile Machinery Co., Ltd., we are committed to providing comprehensive after-sales support to ensure your equipment operates at peak performance. Our professional service team is ready to assist you anytime, anywhere.
青岛鑫汇运达纺织机械有限公司致力于提供全方位的售后支持,确保您的设备始终处于最佳运行状态。我们的专业服务团队随时准备为您提供帮助。

🔧 Technical Support / 技术支持

We provide 24/7 online customer service, remote technical guidance, and fault diagnosis. Our experienced engineers are available to help you resolve any technical issues quickly and efficiently.

我们提供7×24小时在线客服、远程技术指导和故障诊断服务。我们经验丰富的工程师随时帮助您快速高效地解决任何技术问题。

🛠️ Repair & Maintenance / 维修保养

Our comprehensive maintenance services include regular equipment inspection, on-site repair, emergency fault repair, and preventive maintenance plans. We ensure your machines run smoothly with minimal downtime.

我们的综合维修服务包括定期设备检查、现场维修、紧急故障修复和预防性维护计划。我们确保您的机器平稳运行,最大限度减少停机时间。

📚 Training & Guidance / 培训指导

We offer professional technical training, equipment operation manuals, video tutorials, and FAQ resources to help your team operate and maintain the equipment properly.

我们提供专业的技术培训、设备操作手册、视频教程和常见问题解答资源,帮助您的团队正确操作和维护设备。

📦 Spare Parts Supply / 配件供应

We guarantee original spare parts with fast response replacement and repair services. Our extensive inventory ensures quick delivery of genuine components to minimize your production downtime.

我们保证提供原厂配件,并提供快速响应的更换和维修服务。我们充足的库存确保正品部件的快速交付,最大限度减少您的生产停机时间。

Service Process / 服务流程

1

Service Request / 服务请求

Submit requests through online forms, emails, or phone calls.
通过在线表单、电子邮件或电话提交服务请求。

2

Quick Response / 快速响应

We contact you within 30 minutes.
我们在30分钟内联系您。

3

On-site/Remote / 现场或远程

Arrange on-site service or remote diagnosis.
安排现场服务或远程诊断。

4

Problem Solving / 问题解决

Engineers develop and implement solutions.
工程师制定并实施解决方案。

5

Follow-up / 跟进反馈

Collect feedback to ensure satisfaction.
收集反馈确保满意度。

📋 Warranty Policy / 保修政策

We provide a one-year warranty for all our equipment. During the warranty period, we offer free technical support, parts replacement, and on-site engineer assistance to resolve any operational challenges.

我们为所有设备提供一年保修。在保修期内,我们提供免费技术支持、零件更换和现场工程师协助,以解决任何操作问题。

OUR VISION / 公司愿景

Committed to excellence in textile machinery manufacturing and global service
致力于纺织机械制造与全球服务的卓越品质

🏆

Product Quality / 产品质量

Product quality is the cornerstone of enterprise development.
产品质量是企业发展的基石。

💝

Customer Satisfaction / 客户满意

Customer satisfaction is the driving force of enterprise development.
客户满意是企业发展的动力。

💡

Technology Innovation / 技术创新

Technology Innovation is the fountainhead of enterprise development.
技术创新是企业发展的源泉。

Contact Us / 联系我们

📧

Email / 邮箱

service@jsawmachine.com

📞

Phone / 电话

+86-532-85179507

📍

Address / 地址

No.1532 Century Avenue, Huangdao District, Qingdao City, Shandong Province, China
中国山东省青岛市黄岛区世纪大道1532号

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